Hello there, i want to use html on templates. The reason is here :
I made the osticket to open inside an iframe on my e-shop, so i want when a user clicks on the link that see on the e-mails he get, to open the ticket system on the iframe of the shop and not just the osticket page, coz i changed the whole the design and looks weird without the shop.
So i want to change this part of the mail template :
You can view this ticket's progress online here: %url/view.php?e=%email&t=%ticket.
To something like:
You can view this ticket's progress online here: click here
Please if anyone can help would be great! It's the only thing i need to do before my site touches the perfect (for me)...