Login to my scp ? Admin CP ?
don't find it in my osticket :|
Corey means for you to log into the admin control panel for osTicket.
http://url.for.your.osTicket.install/scp/admin.php(http://url.for.your.osTicket.install/scp/admin.php)
Click on the staff tab.
Click on user groups.
Then click on the group you wish to change permissions for.