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WilliamM;13882 said:Berlinger,I ran into the same problem and I believe I modified the class.ticket.php to work with the newest release.Attached is the updated version.Hope it helps..Bill
drozenski;10810 said:The mod can now be downloaded herehttp://drozenski.com/osTicket_TimeSpent.zip Or by clicking the attachment in this postEvery change is marked with//Begin2 Add//End2 Add //Begin Add//End Add <!-- Begin Add --><!-- End Add -->
//Begin2 Add//End2 Add //Begin Add//End Add <!-- Begin Add --><!-- End Add -->
onChange=\"getCannedResponse(this.options[this.selectedIndex].value,this.form[COLOR=\"Red\"], 'response'[/COLOR]);this.selectedIndex='0';\" >
Agonzale;20599 said:I went through all the edits. Now when i go to the staff through I get a blank white page. It looks like index.php redirects me to tickets.php in the scp folder but for some reason tickets.php comes up just as a white page.. any ideas?
pieteras.meyer;22990 said:Hi GuysCan someone help me with the previous post?I would really Appreciate the help.Best Regards
sharpedgewv;22704 said:I am running osTicket 1.6 Stable and my issue is that the Post Reply has stopped working. I am unable to post a reply.The only way I can get the replies to work is to delete the time_spent field from the ticket_response table, but then the mod stops working. Did anyone encounter this problem? Thanks.C