The osTicket team is pleased to announce availability of osTicket, v1.8.1, the latest stable release in 1.8.x series. For more information please read our blog post
I don't know why but I hate when a website either has a terrible favicon or none at all. osTicket installs with no favicon.ico and I'm really not a big fan of the one they use on their site so I've created my own and thought I would share it. osTicket "owners" please let me know if I am in some sort of violation and I'll remove.