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POP/IMAP Polling Not Working
I have been playing with this for hours. I've read these forums and Googled, but still no luck.
I have set up POP/IMAP polling, created a cron job, and checked all my settings to make sure polling is turned on and osTicket will not fetch mails from a gmail (Google Apps, actually) account. The settings are correct and I get no error messages. I have the log set to DEBUG mode and I see where my cron job executes in the log, but still nothing. I added this line into the crontab:
*/2 * * * * php /var/www/support/api/cron.php
Again, cron seems to be working. I can run it from the command line as well, which doesn't return anything. All the log says is "External cron job executed  ".
I have tried using both POP and IMAP on the account (and it is enabled on Google's side). I have even set up my local email client for both POP and IMAP to make sure everything was working on Google's side. Firewall ports have been opened and everything seems to be working properly, but osTicket will not grab the emails.