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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


Hello, i have a Problem with OS Ticket. After the Installation i want to go to the Admin Menu but there is Only a Blank Site.

I have try it with the Internet Explorer and Firefox.

Do you have any idear?

Thank You!

Good bye!


  • What type of operating system is your server running? (Linux, Windows) What version of MySQL do you have osTicket installed on? What version of PHP do you have osTicket installed on?

    Do you have error reporting enabled? To enable error reporting:

    Open file / and find

    Edit that to

  • System: Debian
    PHP Version 5.2.6-1+lenny4
    MySQL: 5.0.51a

    Now Debuging is Enable an it shows this error:

    Warning: require_once(Mail/mimeDecode.php) [function.require-once]: failed to open stream: No such file or directory in /var/www/web2/html/support/include/class.mailparse.php on line 19

    Fatal error: require_once() [function.require]: Failed opening required 'Mail/mimeDecode.php' (include_path='.') in /var/www/web2/html/support/include/class.mailparse.php on line 19
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