Hello,
I've started working with osticket and although some text encoding issues it's great. There's however one thing that really pisses me off. I would like to see each time I enter osticket, if there have been any changes in tickets (someone added a note, a reply or whatever) just like you can see that there are new messeges in threads on the forum. This could be either some sort of image or simply bold text. I have 50 tickets open right now and checking them all for changes as I enter makes me nuts.
Email notifications work - but they're to spammy (I'd get dozens of emails if every change in tickets was connected to sending me an email)
Anyone has any ideas how to implement it? :