Dear friends,
I have done all the modification illustrated in "add-auto-staff-time-sheet-feature-into-osticket-v1-6-rc5" of M. Sinaga. All seems to works: in fact the task is correctly assigned to staff member but at the administration email every time that operation occurr, arrive an email with subjet "DB Error #1366" and body message this:
Incorrect integer value: '' for column 'time_spent' at row 1
The same problem occurred in editing of the ticket but Masino Sinaga have corrected it.
UPDATE:
This error always came when It tryies to upddate the value into table os_ticket_note and in particular for the updating of field time_spent in all the operation in the ticketing page: transfer department, assign tickets, except for editing ticket for which Masino Sinaga have done the correction....
I hope this help to understand the problem...
Can anyone help me?