osTicket v1.9.12 (stable), osTicket v1.10-RC.2 (Release Candidate) now available! Go get it now
New tickets not shown in staff panel
I've noticed that no new ticket is shown in the "Open tickets list" as I login to OST, even if I click on "View Open" or "View Closed" buttons.
But if I do an advance search (without specifing any field value) I can see all tickets.