Hi Nic,
the dropdown is created in the file open.inc.php:
<?
if($cfg->allowPriorityChange() ) {
$sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' WHERE ispublic=1 ORDER BY priority_urgency DESC';
if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>
<tr>
<th>Priority:</th>
<td>
<select name="pri">
<?
while($row=db_fetch_array($priorities)){ ?>
<option value="<?=$row?>" <?=$info==$row?'selected':''?> ><?=$row?></option>
<?}?>
</select>
</td>
</tr>
<? }
}?>
Change it in:
<?
if($cfg->allowPriorityChange() ) {
$sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' WHERE ispublic=1 ORDER BY priority_urgency DESC';
if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>
<tr>
<th>Priority:</th>
<td>
<select name="pri">
<?
$info = ($info!="") ? $info : 2;
while($row=db_fetch_array($priorities)){ ?>
<option value="<?=$row?>" <?=$info==$row?'selected':''?> ><?=$row?></option>
<?}?>
</select>
</td>
</tr>
<? }
}?>
It's not the most beautifull way, but it works.