Worked For Me...Thanks Devon
I had this problem and here is what I did.
1) I created a folder named "php.ini" in my "scp" folder. To do this. Go to your public_html folder and find the "support' folder or what ever file you used when you setup osTicket. Click on that folder and you'll find the "scp" folder
2) Click on the "scp" folder to open it
3) If you are using a FTP program/software or using the File Manager within you hosting account, find the button that says "Create New Folder". Click on that and name it php.ini
4) Using a Text Editor create a text file and name it register_globals = off
I also copied and pasted "register_globals = off" in the text file.
5) Upload the text file in the php.ini folder.
That worked for me.
I attached the text file I created you can use: 247
[register_globals = off.txt](https://forum.osticket.com/assets/files/migrated/5/753890aea3e27b78385f5d201f5c635.txt)