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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now



OsTicket is compatible with MySQL 5 ?

because he does not want to install...



  • It should be. What kind of errors are you getting?
  • Here the error:

    requête SQL:


    MySQL a répondu:

    #1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '%TABLE_PREFIX%config' at line 1
  • You shouldn't be getting such errors if you are using the installer. The current SQL schema file is only meant to be used by the installer.
  • I don't have error with the installer.

    But I install with the installer, it said me OK.

    And when I click on the link for terminate the install to acced on the admin section, I have the message "change your password..." and I have an error on the page and the link change password don't work...

    Sorry for my English but I'm French...

    Thanks for your help..

    Nice day
  • PM me your info and I will help.
  • Admin Logon Blank after setup

    After setup, I get blank admin page. Then I enabled the error display in as adviced. The error (see below) is same as was reported in some previous threads. Please advice how to fix this problem and proceed. I have spent at least 10hrs each day over the last 4days and still can't resolve this.

    ====start of error message====
    Warning: main(): open_basedir restriction in effect. File(/usr/share/pear/PEAR.php) is not within the allowed path(s): (/home/httpd/vhosts/ in /home/httpd/vhosts/ on line 65

    Warning: main(PEAR.php): failed to open stream: Operation not permitted in /home/httpd/vhosts/ on line 65

    Fatal error: main(): Failed opening required 'PEAR.php' (include_path='.:/usr/share/pear:/home/httpd/vhosts/') in /home/httpd/vhosts/ on line 65
    ====end of error message====

    Your help will be appreciated.
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