Hello,
First off, I don't know what version of the software I'm using. How can I find that out? I've been using the software for about a year now. Would that indicate I need to update the program?
Here's my problem.
I started having problems not being able to add to my 25 or so premade responses.
I didn't do anything to correct it, figuring I could live with it.
Now all of a sudden, all of my premade responses are gone and it will not let me add any new ones.
Here is the error message I got trying to add a new response:
DB Error #145 - "
Table './mannmade_helpdesk2/ost_kb_premade' is marked as crashed and should be repaired"
I tried to repair the MySQL database through CPanel but still get the error.
Will someone please tell me what I need to do to fix this problem?
Thank you
John Mann