hi, I am trying to set up the system to allow attachments.
I set up a directory with permissions - was I supposed to do this in the "support" folder?
I keep getting the error "invalid upload dir" and "directory must be valid and writeable
It is advisable to have attachment directory outside the web server's path. i.e DocumentRoot directory. Make sure the directory is writable by the web user.
Same problem here ...
root@server8~# mkdir /var/www/web1/files
root@server8~# chmod -R 777 /var/www/web1/files
and adding /var/www/web1/files
but attachments are not stored
Piping rawemail per commandline using pipe.php doesn't work as well
My solution in another thread
Hi everyone,
I think I've solved this, details in another thread:
http://www.osticket.com/forums/showthread.php?t=86(http://www.osticket.com/forums/showthread.php?t=86)
Kind regards,
Ebonhand
Sometimes You want to allow Your staff to browse the attachment directory online, but restrict access to everyone else.
How about we (use a .htaccess file instead)?