How can I start the ticket numbers at a certain number
Try this :
Set ticketid to sequenz and manually add a ticket into "ost_ticket" using phpMyAdmin with your desired start ID as "ticketID" (NOT "ticket_id")
I meant to reply to this thread a while back but somehow missed it. It is NOT a good idea to make ticket numbers sequential especially when the system is public.
Is it possible add two letters to random ticket number? such as AB-726364?
Thanks
It is interesting for me too - star with special number.. or with two symbols, like AB-00001, AB-00002 etc. How can we do it?
I would also know how to ad letters to the number. Someone already know how to do this?