Hello all,
I have a strange problem getting attachements by mail into osTicket. From some mail addresses I can receive all attachements which are not bigger then 10MB.
But from other mail addresses I can receive nothing.
osTicket is installed at a provider, let us call it ProvA. I also have mail addresses there but these addresses cannot send attachements. My most comon mail address is at provider ProvB and this one works perfect. ProvC from customer works also, but ProvD from partner not.
For me it looks like a problem with the provider or the sender of the mail.
Does anyone have an idea how to solve it?
By the way: Is it possible to keep the mails on the server and don't get them deleted from server? Then I could read them parallel from normal mail program if needed.
Many thanks!