Hi Guys,
When I view open or closed tickets, it sorts by priority. How can I make it sort by date automatically without having to click the date sort button each time?
thanks
File: /include/staff/tickets.inc.php.
Line: 154.
Find: $order_by =$order_by?$order_by:'priority_urgency,ticket.created';
$order_by =$order_by?$order_by:'priority_urgency,ticket.created';
Replace with: $order_by =$order_by?$order_by:'ticket.created';
$order_by =$order_by?$order_by:'ticket.created';
works like a charm, thank you very very much :)