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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Sort Order of Messages in Ticket Thread

Hi There,

Can ticket threads (the messages associated with a ticket) be set to display in reverse chronological order - from newest to oldest? Currently, to get to the last message that someone sent for a ticket, I have to scroll all the way to the bottom of the screen and then scroll back up to review the messages.


Thanks in Advance,
Kris

Comments

  • newest at the top

    Perhaps this thread would help you.

    Sincerely,
    Masino Sinaga
  • I would very much like to use this to. I see no reason to always scroll down.

    Br,
    Dali
  • Killing zombie thread with a head shot.
    This thread is from 2011.
    closing thread.

    current versions of osTicket scroll for you.
This discussion has been closed.