Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Sort Order of Messages in Ticket Thread

Hi There,

Can ticket threads (the messages associated with a ticket) be set to display in reverse chronological order - from newest to oldest? Currently, to get to the last message that someone sent for a ticket, I have to scroll all the way to the bottom of the screen and then scroll back up to review the messages.

Thanks in Advance,


  • newest at the top

    Perhaps this thread would help you.

    Masino Sinaga
  • I would very much like to use this to. I see no reason to always scroll down.

  • Killing zombie thread with a head shot.
    This thread is from 2011.
    closing thread.

    current versions of osTicket scroll for you.
This discussion has been closed.