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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

hide answered tickets from My Tickets


is it possible to hide answered tickets displaying in My Tickets?



  • I would love this as well. Since we get between 50-100 mails each day the list quickly fills up and you get no overview of which tickets are answered and which are not. The bold text is not enough.
  • No.

    My Tickets, are all open tickets assigned to you.

    Shooting this zombie thread from 2011 in the head.
This discussion has been closed.