Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Multi Companies - OnLine DEMO

Hi
I've finally managed to get a demo version of this online.
The database is reset on the hour, every hour.

Email & SMS support have been disabled.

This has been written to fulfil my requirements, but I welcome any comments and suggestions :)

Client users are setup as :

Company ABC
username = tom
password = tom

Company ACME
username = mark
password = mark

Staff users :

Company ABC
username = simon
password = password

Company ACME
username = luke
password = password

ADMIN
username = admin
password = password

User login :
http://test.adslweb.co.uk

Staff Login:
http://test.adslweb.co.uk/scp

I'll leave this online for a few days.. Be Nice :D

Comments

  • Overall looks interesting. The challenge for me would be to try to merge this into my modified copy of 1.6ST.

    Logging on as Admin and going to Departments panel, I get:

    Problems loading requested admin page. (depts)
    Possibly access denied, if you believe this is in error please get technical support.


    I will not be checking in again for at least three weeks as I need to attend to some family stuff.
  • Thanks for the feedback. Departments are now working again. (I'd uploaded an old file!)

    This is all based on the latest 1.6 download. What's 1.6ST ?
  • your code is free?
  • 1.6ST = 1.6 Stable = latest download
  • @Guy - Thanks

    @ozkr - I hadn't really thought that far forward.
    I suppose it depends on what people think !!
  • code?

    This looks a great add on Ton, are you releasing your code so we can all benefit??
  • Online demo updated with new tooltips:

    Hover over ticket subject ( open, closed, answered ) summary of ticket is display.

    Hover over maintained to see end date

    Hover of SMS Alerts to see time frames.
  • tomt;24385 said:
    Online demo updated with new tooltips:

    Hover over ticket subject ( open, closed, answered ) summary of ticket is display.

    Hover over maintained to see end date

    Hover of SMS Alerts to see time frames.
    IS this available yet or not?

    I could really use this.
  • Work etc has slowed me down.

    I need to clean up the code and then document it..
    I hope to look at it properly next week.

    Do I release it as code and SQL changes or as a complete replacement for 1.6 ??
  • tomt;24430 said:
    Work etc has slowed me down.

    I need to clean up the code and then document it..
    I hope to look at it properly next week.

    Do I release it as code and SQL changes or as a complete replacement for 1.6 ??
    As a code and SQL changes cause the people in here have their oticket with lots of mods.
  • I agree. :)
  • Thanks..
    It's going to take me a while to get all this together.. but I'll upload it as soon as I can :)
  • tomt;24430 said:
    Work etc has slowed me down.

    I need to clean up the code and then document it..
    I hope to look at it properly next week.

    Do I release it as code and SQL changes or as a complete replacement for 1.6 ??
    For me, a replacement is fine.
  • Looking forward to this MOD. Would be very helpful with my configuration. Thanks @tomt!
  • Hope you get it soon tom, a very good and helpfully mod! ;) I like
  • Hi
    I have started on doing the code changes, but work and family commitments have slowed me down.

    I'll get it done as soon as I can, test that it works and then post it :)
  • Thanks mate! You rock!
  • well done

    Hi tomt,
    good work but unfortenly there is no link to download that work.
    Will this be done in near future?
    Cheers Joe
  • Any Luck....

    Hey I know you have been real busy, but I think this is the mod I need too.. Any ETA? Have a happy holiday and thanks for your work!
  • Please contact me back

    hi there i like your addon can we speak further about it. Please do let me know i sent you a PM also please do reply ASAP

    Thanks
  • Great stuff
    tomt;24492 said:
    Thanks..
    It's going to take me a while to get all this together.. but I'll upload it as soon as I can :)
    Keep it up...loooks great...

    i will be ready and waiting!

    Tony
  • Definiely What We Need

    We are currently using vTgier with multiple instances and it is getting BLOATED and laggy as we add more clients. Can each company have custom fields, drop-downs etc.? If your mod is able to do this, could you shoot me a PM and talk about a possible migration to this type of system?

    Thanks for the awesome web Demo BTW :O)

    Late,
    Collin

    EDIT: Can this also split escalation paths based on what company the ticket is logged under? If we can get all of this going and migrate from vTiger, it will make my life my techs lives a heck of a lot easier.
  • Hello

    Thx for this great mod Tom but i have one question/request.

    I wonder if it is possible with this mod when i want to add a new ticket and select company "ABC" to show me the clients of this company to select.

    Hope to find here a solutions for this. Would be great.

    Sorry for my bad english and thx in advance.
  • Can I use this Mod with osTicket-1.7.0 ?
    Please let me know I am looking to have user login & forgot password options.'
    tomt;24198 said:
    Hi
    I've finally managed to get a demo version of this online.
    The database is reset on the hour, every hour.

    Email & SMS support have been disabled.

    This has been written to fulfil my requirements, but I welcome any comments and suggestions :)

    Client users are setup as :

    Company ABC
    username = tom
    password = tom

    Company ACME
    username = mark
    password = mark

    Staff users :

    Company ABC
    username = simon
    password = password

    Company ACME
    username = luke
    password = password

    ADMIN
    username = admin
    password = password

    User login :
    http://test.adslweb.co.uk

    Staff Login:
    http://test.adslweb.co.uk/scp

    I'll leave this online for a few days.. Be Nice :D
  • If it is available for osTicket 1.7ST there will be a post about it in the 1.7ST section of the forums. If there is not, I recommend that you contact the author directly.
Sign In or Register to comment.