Hello,
I'm using osticket now from a few months. It does fetch and remove all the emails but a few ones it mark as read and does not delete. When there is something like 30 mails unfetched and marked as read in the pop3 account, it no more fetches the new messages until I delete the one not fetched and marked as read.
I've tried to mark the read one as unread but as soon as osticket log in to fetch new messages, it mark them again as read.
Any Idea?
A+