Hi,
I'd like to add CC precipitants to tickets, do you have any recommendation how to do it ?
Lahav
Are you looking to add a CC field, or just have certain emails be CC'd to a specific person? I was able to do it for the replies this way.
http://www.osticket.com/forums/showthread.php?t=567(http://www.osticket.com/forums/showthread.php?t=567)