This may seem like a bizarre question.. I am trying the simple setup of OS ticket setup. Web submissions work fine. However I am trying to configure my email submissions and not winning.
Firstly, while tring to setup the forwards for piping, I can find the location of my pipe.php file (I have cpanel and in Fantastico I performed the auto-install, so I dodnt have nay control over the installation)
Secondly, in the wiki, when it referrs to the "Settings Tab in admin panel". Where is that ? I log into the Osticket interface and only see preferences, no settings nor Admin panel ?
I know its a real beginner basic question but any help would greatly be appreciated !