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osTicket - barcode number generated for printing?
I want to find out if osTicket do have capabilities of barcode generation – what I do mean is if a new ticket is generated with this new unique number – can this number be printed simultaneously with a small barcode printer attached to the osTicket System?
I want to use osTicket together within another system that create workflows of forms etc and I do need osTicket to be generated the number that can be printed as well – this printed barcode number will them be pasted on the registration forms of the public – with that number the public will now go to the Operational License Management Business unit and their forms will then be processed by another system ( Cuteflow – also open source) where there status will be followed then – at certain stages it will sms the public and inform them of the progress after the process is approved and the licenses is generated – it will then send a sms to the public to collect their numbers - the process is then archived and simultaneously it informs back to osTicket and then the ticket/incident is closed.