osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
1 alert email for all members
I configure the pop send settings for staf alert and notification emails. Its works no problem but I check the my email server's "sent iltems" I see staf emails sended separately.
1 email for 1 staff member.I fear email service provider will block us for dailly sending limit.
Is there any way to merge this. "just one staff alert email for all staff members. Alert email must be "To: [email]firstname.lastname@example.org[/email]; [email]email@example.com[/email]; [email]firstname.lastname@example.org[/email]; " So It will send 1 email to all members and wont spend email sending limit.
Sorry for bad english.