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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[MOD] Client New Ticket Remember Name

With all of the testing I have been doing I thought it would be nice if the client new ticket page could remember the last user who filled out a ticket. Name, email and phone number if used. Has anyone done this? I don't want to reinvent the wheel if I don't have too.




  • Hi,


    did anyone get anywhere with this? Just installed OSticket but such a shame the name and email doesn't auto populate as you type like Outlook does when creating an email. For us we don't have a directory like AD to sync with as we support 100s of businesses. Be great as we create tickets that it remembers names so when we come to log the next one we can pick that person out if its listed.

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