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Ticket view features

edited November 2013 in Features Request
Hello World,

we're looking to a an option to better sort/filter the tickets in the ticket view.
- add "Department"
- add "Last Message From"
- show email-adress instead of "Full Name"
- best would be to configure some views by myself and choose what view I want to use at the moment.
(that was one of the nice feature in our old ticket system Cerberus)


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