I had a mod that was working for this until I updated to 1.8.1.2 this week. I know just enough to be dangerous, so I am not sure what needs to be adjusted on it to make it work again. Here is the code if anyone has any idea why it stopped working. Thanks in advance, this place is great.//MOD: Up the priority! (Priority ID's: Emerg = 4, High = 3, Normal = 2, Low = 1)$existing_priority = $this->getPriority();if($existing_priority < 4)$this->setPriority(4);//Always set to HIGH on overdue!