Posted to the wrong section of the forums? Moving post to Installation and Setup Help.
Also please read: http://www.osticket.com/forums/forum/osticket-1-7-latest-release/troubleshooting-and-problems-aa/8340-please-read-before-requesting-assistance(http://www.osticket.com/forums/forum/osticket-1-7-latest-release/troubleshooting-and-problems-aa/8340-please-read-before-requesting-assistance)