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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Configuration Error after install - New version of osTicket

I get the following message after installing. I have tried messing with the config file, but I just seem to break it even more... Im sure its something simple!
[h=2]Configuration Error[/h] Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Section or group name 'system.webServer' is already defined. Updates to this may only occur at the configuration level where it is defined.

Source Error:

[TABLE]
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Line 3: Line 4: Line 5: Line 6: Line 7: [/TD]
[/TR]
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Source File: C:\inetpub\wwwroot\FixMM\web.config Line: 5

Show Additional Configuration Errors:
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[TR]
[TD]
The 'type' attribute must be specified on the 'section' tag. (C:\inetpub\wwwroot\FixMM\web.config line 7) The 'type' attribute must be specified on the 'section' tag. (C:\inetpub\wwwroot\FixMM\web.config line 8) [/TD]
[/TR]
[/TABLE]

Comments

  • edited November 2013
    Ok, seems that this took down my other site somehow. I have been running one iteration successfully for the past several months, and now that I am trying to run both, I am getting an access forbidden error when I visit the user portal and will not take my password when logging into the admin area.

    Running IIS7 on Server 2008 R2, php 5.4.15, MySQL 5.6

    #Software: Microsoft Internet Information Services 7.5
    #Version: 1.0
    #Date: 2013-11-06 15:44:37
    #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
    2013-11-06 15:44:37 10.1.1.18 GET /scp/images/icons/logs.gif - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 656
    2013-11-06 15:44:37 10.1.1.18 GET /scp/images/icons/teams.gif - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 671
    2013-11-06 15:44:37 10.1.1.18 GET /scp/images/icons/list_users.gif - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 687
    2013-11-06 15:59:47 10.1.1.18 GET /scp/admin.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 302 0 0 1656
    2013-11-06 15:59:47 10.1.1.18 GET /scp/settings.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 124
    2013-11-06 15:59:47 10.1.1.18 GET /scp/css/login.css - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 62
    2013-11-06 15:59:47 10.1.1.18 GET /scp/images/login-background.jpg - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 15
    2013-11-06 15:59:47 10.1.1.18 GET /scp/images/login-logo.png - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 15
    2013-11-06 15:59:47 10.1.1.18 POST /scp/ajax.php/tickets/490/lock/0/release - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 403 0 0 124
    2013-11-06 15:59:47 10.1.1.18 GET /scp/images/grey_btn_bg.png 1312910883 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 203
    2013-11-06 15:59:48 10.1.1.18 POST /scp/login.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 359
    2013-11-06 15:59:59 10.1.1.18 POST /scp/login.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 343
    2013-11-06 16:00:04 10.1.1.18 POST /scp/login.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 359
    2013-11-06 16:00:11 10.1.1.18 POST /scp/login.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 343
    2013-11-06 16:00:14 10.1.1.18 POST /scp/login.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 374
    2013-11-06 16:00:25 10.1.1.18 POST /scp/login.php - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 200 0 0 156
    2013-11-06 16:00:25 10.1.1.18 GET /scp/css/login.css - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 304 0 0 62
    2013-11-06 16:00:25 10.1.1.18 GET /scp/images/login-background.jpg - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 304 0 0 0
    2013-11-06 16:00:25 10.1.1.18 GET /js/jquery-1.7.2.min.js - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 304 0 0 62
    2013-11-06 16:00:25 10.1.1.18 GET /scp/images/login-logo.png - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 304 0 0 203
    2013-11-06 16:00:25 10.1.1.18 GET /scp/images/grey_btn_bg.png 1312910883 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 304 0 0 218
    2013-11-06 16:00:37 10.1.1.18 GET / - 8888 - 10.1.1.107 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+rv:24.0)+Gecko/20100101+Firefox/24.0 403 14 0 312
  • edited November 2013
    I suggest you modify the web config to look like this:
    <?xml version="1.0" encoding="UTF-8"?>


































    If you delete the web.config then the api will not work.

    By default on IIS7 override for rewrite and rewriteMap is already allowed.
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