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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Upgrading from V1.6 to V1.7.3

I have just downloaded the V1.7.3 files, copied the files inside the Upload folder and pasted it in my V1.6 backup folder. When I tried to run the URL, I got a message that I need to rename settings.php into ost-config.php, and so I did. But after that I'm stuck. When I try to view in the url mydomain.com/support/scp/index.php it shows System Offline above the username and password fields. I couldn't login also. Please advise.

OS: Windows 2008 Server, WAMP settings. I'm upgrading from 1.6 to 1.7.3.
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