Hello,
I would like to change the user logon where they check their ticket status. Instead of entering their email and the ticket number, I would like them to enter their email and a PASSWORD that will be the same for all users. We are setup in such a way that employees travel from branch to branch and they all use a certain different generic login at each branch. I want them to be able to pull up all the tickets for a particular branch that they are at without knowing a particular ticket number.
I have already redirected the login to take them to the all tickets page instead of a particular ticket detail page.
-----EDIT------
I figured it out,
http://www.osticket.com/forums/forum/osticket-1-7-latest-release/mods-and-customizations-aa/75026-mod-client-login-with-password-without-password-and-without-ticket-number(http://www.osticket.com/forums/forum/osticket-1-7-latest-release/mods-and-customizations-aa/75026-mod-client-login-with-password-without-password-and-without-ticket-number)