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Problems with Drop Down (non- alphabetical)

I am trying to sort the Drop Down list as (non - sequential) for example:

1. A
2. B
3. C
4. D

I would like to see as "B" in first position "D", "A" and "C" ........etc. (see attach)

These all Topics should show up in this order:
=======
Support
Sales
Billing
Others
--------------------------------
How do i go about that?
Need help!
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