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URLs not pulling into tickets anymore

Hello!

I had this problem I think with a change in PHP version but I'm not sure. When a ticket came in with a filename that was linked in the email (i.e. img632384.jpg) it used to say img632384.jpg [http://blahblah/img632384.jpg]. Now it doesn't include that part behind the filename.

Does anyone know how to get this back how it was?

Thank you!
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