osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Problem with osticket ver. 1.8 and Canned Responses
Since installing ver. 1.8, Canned Responses is not working. This was an important of our Help Desk system and without it we are forced to find workarounds for this. Is there any fix in place to resolve this?