Hello,I've version 1.8 installed. I modified the template response/reply and added: Your original ticket request was: %{message}When I test this, i get an email when the ticket is closed Your original ticket
request was: %{message} So it's not parsed or something. Anybody an idea?
mso-fareast-font-family;mso-fareast-theme-font-latin;mso-ansi-language:
NL-BE;mso-fareast-language-BE;mso-bidi-language-SA">