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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

osTicket v1.8.0 with MySQL and PHP on Windows Server via IIS



I have installed PHP, MySQL and created a site in IIS (http://support) and pointed it to the directory of the upload/ directory.


IIS user etc. has necessary permissions on the upload/ directory.


Added DNS entry for (http://support) on the Windows Server pointing to the Windows Server IP address.


On a PC, go to http://support and error message 'This page can't be displayed' is shown.


Suggestions please on what I've done wrong.






  • Update: I have gotten past that error message but now I'm getting this IIS error message:



    Server Error in '/' Application. Configuration Error


    Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

    Parser Error Message: Section or group name 'system.webServer' is already defined. Updates to this may only occur at the configuration level where it is defined.

    Source Error:

    Line 3: Line 4: <configSections> Line 5: <sectionGroup name="system.webServer"> Line 6: <sectionGroup name="rewrite"> Line 7: <section name="rewriteMaps" overrideModeDefault="Allow" />
    Source File: C:\osTicket-v1.8.0\upload\web.config    Line: 5




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