osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
HTML editor on ticket thread not working.
The HTML editor on ticket threads doesn't seem to be working for me.
Unfortunately, all I get is a plain textbox, which causes linebreaks to disappear in posted answers. And apparently, it also has effect on canned responses, as nothing happens when I select a canned response.
Am I missing a setting somewhere, or could something else be causing this problem?
osTicket version: 188.8.131.52 (clean installation, not an upgrade).
Thanks in advance!