Dear All, Since I updated to 1.8, the new message auto-response is not working. When I reply a ticket, the custom will receive the actual reply message, not the message from the auto-response template as before, i.e, not this one"Your reply to support request #%{ticket.number} has been noted.You can view this support request progress online here: %{ticket.client_link}."I have enabled the "new message" autoresponder.Any suggestion are very appreciated!Best regardsBen