osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I love osTicket and use it for all my clients - I'm yet to come across a more easy to use system.
I hate the idea of modifying the files for anything related to mobile - it's a pain to use the staff panel on the phone browser.
Has anyone considered doing a native app?
My main requirement is to not have to modify any files on the helpdesk itself, but looks like I'll have to come up with an in-house solution.
Is this something others can/would use?