f1lby I am seeing this exact same issue. Seems we are not alone. Here is the thread I have been involved with;http://forum.osticket.com/d/discussion//system-not-fetching-tickets-since-upgrade#latest It appears the only thing that is triggering the email function is the 300 screen refresh on the browser sessions.
Hi gkinney,
Yep, that's exactly what I'm encountering too. The browser triggers the pickup of mail fine, but CRON.PHP fails miserably. :-(
I tried to use a 1.7 version of CRON.PHP in place of the 1.8 version, but that didn't help.
If I find any solution I'll post my findings here.
Best Regards
Thanks! I will do the same!