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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Upgrade Tutorial

Is there any documentation that specifically discusses the migration from 1.7 to 1.8?

I found this general wiki entry:

However, it seems to need updating, so that it specifically addresses 1.7 to 1.8.

I tried the steps, but had to resort to restoring my backup of 1.7, because the upgrade was not successfully. After overwriting my files with the files from the download, I was unable to run the upgrade script or see any pages. I kept getting a unexpected T_FUNCTION error returned by the php scripting engine.
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