osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Is there any documentation that specifically discusses the migration from 1.7 to 1.8?
I found this general wiki entry:http://osticket.com/wiki/Upgrade_and_Migration
However, it seems to need updating, so that it specifically addresses 1.7 to 1.8.
I tried the steps, but had to resort to restoring my backup of 1.7, because the upgrade was not successfully. After overwriting my files with the files from the 220.127.116.11 download, I was unable to run the upgrade script or see any pages. I kept getting a unexpected T_FUNCTION error returned by the php scripting engine.