osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Users are unable to close tickets
I am using version 1.68 and want to upgrade to 1.8 but need a block of time to take care of that.
I am unable to find the setting in the admin to allow users to close their own tickets.
Can someone point me to the right location so I can resolve this issue.
I imagine it is possible that it does not exist but wanted to confirm first.