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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Auto-creating Assigned Tasks

Hi,

I am new to the software and have been tasked with looking for software that is able to do certain things for my company. OSTicket seems to cover all my needs except one. Would anybody be able to shed some light on the topic of Auto-creating Assigned Tasks. Means that it will generate a monthly ticket to the assigned person and then they can sign off that it has been done.


Thanks for all the input,

Mazdaguy

Comments

  • Hey mzadaguy87,

    Just thinking about this, you could set up a php file that will create a ticket and assign that ticket to a staff member, and then setup an auto-cron job to run that file every month.

    Andy
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