osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
DB error after reset dashboard and statistics ?
I wanted to reset the dashboard and statistics, so the system could go live. But, there seems to be few issues now:
1. I tried the forum discussions and did truncate the ost_ticket_event table and it did reset the dashboard chart, but now I'm seeing instead of ticket numbers it shows 'NaN' which is very weird..Now I keep getting, DB error# 1582 and 1064 error alerts after every 30 seconds
2. I also want to clear the statistics at the bottom of dashboard page, as it keeps showing numbers which are not true.
Can somebody help in this regard ?