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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Add CC/BCC in new ticket form

Hello All,

I want to ask something about osTicket development,
can I customize a new ticket form with adding cc/bcc input under email input ?

I'm sorry my english is not very good, 


  • You can add custom fields.
    However adding a custom CC field will not make the program send emails to the CC/BCC field that you added.

    This is a planned feature for future release.  See
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