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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Undefined index etc..

Hi i am getting an error message when i am trying browse my helpdesk site:

Have a look:

Anyone have an idea what is wrong?



  • Please help us to help you by reading and following this thread: please read before requesting assistance.

    That being said thats a bunch of PHP notices, and an error.  The error is the last one.  Which I find a little odd since there is no line 109 in /include/client/

  • Oh sorry about that., i am using v1.8.0.1.. and the current PHP version: : 5.5.7-1

    The error is gone now.. So how do i fix the PHP notices? Everything worked fine a couple days ago. Same php notices on


  • You generally don't fix "notices".  You can suppress them though.
    Most production web servers disable errors being displayed to the screen.
    If memory serves you would want to change the display_errors directive in your php.ini.
  • Well I am trying yo suppress them, but still no luck :/

    I have added this to the php.ini


    display_errors = 0;

    display_startup_errors = 0;

    error_reporting = E_ALL & ~E_NOTICE & ~E_DEPRECATED


    Still getting the notices :(

  • Are you running a custom .htaccess (or web.config) that might be overriding the ini?
    Other wise you must have done the changes to the wrong php.ini or incorrectly in the file.
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