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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Assigned to Staff LOST when i close a ticket

I've a strange problem.
When a ticket was open i assign it to someone of the Staff.
After some reply this one close the Ticket.

It happens that if a check the ticket when closed results that it's not assigned to anyone but because closing it was assigned to a staff member.

Any suggestion ?

Thank u.

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