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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

No scp access after files upload

Hi everybody,

I'm trying to update my osticket installation from 1.7 to 1.8 versione.

After the copy of new version files on my ftp area I try to login in my scp area with my administrator credential but osticket doesn't log me in.
I remain in the login page and I can't go on.
No errors appear.

Thanks.
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Comments

  • Please clear your browsers cache.
  • Thank you ntozier, now it works!

    After upgrade I try to create a new ticket, it works, but links in email alert is not clickable.
    Why?

    Thanks for your help.
  • Are you using the old default templates or the new HTML ones?
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