osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Add Company instead of Add User
We are a smaller company using this software. Actually I just finished up installing it. So far, it's pretty awesome. I would like to know, when you create a new ticket you have to add a User or find out. Instead of forcing to add user or company, is their a way to do the same thing company?
Also, I added the company name field in the ticket template, is there a way to make this field searchable when your trying to search for a user/company?